Orders & Delivery
Welcome to the official online shop of Dishani Luxurious Beauty.
On the right you can find links to login and register. Enter your E-Mail address and personal password and amend your personal data at any time. The following functions are available to you once registered: changes to your invoice and delivery address, change your password and e-mail address, examine your order status and order history, request a return form and inspect the status of your return. At the top right you will also find your Shopping Bag: if you are interested in buying an article, add it to your shopping bag.
When you are within a category, you can sort the items according to the price. Use the filters on the left to define the size and the color you are looking for.
If you already know the name or the article number of an item, you can look for it using the SEARCH function at the top right of the page.
Enjoy shopping at www.dishaniclothing.com.
Shipments within the Netherlands are handled by PostNL. International shipments are handled by different partners of Postnl. You will be informed about the expected or guaranteed delivery date during checkout. Please note that during sales periods delivery can take longer than usual and that shipments are only processed on European business days.
Additionally, we will send you an email the moment your shipment is handed over to shipping provider. They will provide you with a tracking number so you can follow your shipment throughout its journey.
INFORMATION ABOUT CUSTOMS
For shipments outside Europe it may happen that a package will be kept at customs for inspection. Unfortunately, the inspection could take up to 30 days to send the package forward to the delivery address. Please let us know if you haven’t received your package after the customs clearance time. After those 30 days, we will start an investigation on your shipment.
Please note that during sales periods delivery can take longer than usual. Delivery times as shown below count from the day your package is shipped. Expected delivery date is mentioned on the checkout page, in the order confirmation e-mail and in the shipping confirmation e-mail.
The Netherlands :1 -2 business days
Europe, US, Canada, Middle East & Australia: 2-5 business days
Asia: 3-5 business days
Africa: 4-5 business days
South America, New Zealand, China: 5-7 business days
– DELIVERY COSTS
You have free shipping in the Netherlands. When you order from outside The Netherlands, shipping costs will be charged depending on your delivery address and method. After you’ve filled in all fields on the checkout page, you can review the shipping costs.
– DUTIES AND TAXES
DISHANI ships from the Netherlands. Duties and taxes may apply if you place an order from outside the EU. For countries within the EU, there are no custom charges.
DISHANI shall not be liable for duties or taxes. Please be well informed before you place an order. Once your order has been shipped, it can no longer be cancelled. Only after you’ve received your order, you are able to return the item(s) free of charge.
– SHIPPING INSURANCE
Shipments are insured against theft and accidental damage during shipping until the moment you received the package.
If your box is damaged upon arrival, we recommend that you refuse the delivery, and send us an E-mail with your personal data, and tell us in the E-mail that upon arrival your package was damaged.
– INTERNATIONAL DELIVERY
If you would like to find out if we ship to your country, please contact our customer service.
Please note DISHANI ships from the Netherlands. Import duties and taxes may apply. These are are regulated by your country’s customs, we do not have any influence on this.